Good support reps solve your problem. Superstar reps make you forget you ever had one, and renew your loyalty to the brand. Often the difference comes down to emotional intuition: recognising the customer’s mood and adapting your response accordingly.
A similar pattern is
At ElevenLabs we're changing the way the world communicates by taking frontier research & products out of our labs and into the hands of enterprises & governments to drive real-world outcomes.
Thank you @mati and @dabkowski_piotr for this fantastic opportunity!
Today, @i_am_holt becomes @ElevenLabs Field CTO - working side-by-side with customers around the world to bring frontier AI into production.
Alex joined as one of our earliest employees and has helped build our products, deployment function, and most of all, the culture as we’ve